Preorders

When you preorder your plants from Online Nursery, you are ordering plants that we currently have growing in our Nursery but are not yet ready for sale. ie too young.

You may preorder these varieties in advance, before they come available to the general Public. Then we will secure the numbers you require and notify you as soon as they come available.

10% deposit
In order to secure a preorder, you will need to pay a 10% deposit of your preorder total or $5. Which either is highest.

We will email you shortly after placing a preorder to confirm preorder, expected timeframe and issue an invoice for deposit payment.


Cancel your preorder
You may cancel your preorder by going to
My account > Orders > Preorder > Cancel

Please note: Your original deposit will be forfeited with preorder cancellation, due to admin and restocking.

Cancellation of preorder by Online Nursery
Preorders may be canceled at any time, at Online Nursery’s discretion. While we try our best to fulfil all orders, unfortunately due to unforeseen circumstances with working with perishable items (plants), we may be unable to supply certain plants from time-to-time.

This may be caused by circumstances including:
– Failure with stock
– Preorders exceeding what stock is available due to conditions outside our control. ie. poor plant performance/ poor strike rate
– Environmental circumstances

Note: Preorders are only offered on limited plants varieties, of which we expect to have no supply issues.